Policies

 

We appreciate your business. So that we can best serve all our clients, please be advised of these policies.

ARRIVAL TIME

Please arrive on time for  your scheduled appointment time. If you arrive after your scheduled appointment time, it may not be possible to extend the time available for your booked service; if your service is shortened due to your late arrival, you  will still  be charged the full cost of the service.

CHANGING YOUR APPOINTMENT

24 hours’ notice is required to reschedule or cancel a booked appointment, except in cases of contagious illness as described below. You will be responsible for fifty percent of the cost of service for late cancellations or rescheduling.

SICKNESS OR FAMILY EMERGENCY

If you, or another person in your household, has an infectious or contagious illness, please contact us as soon as possible to reschedule your appointment for a later date. There is no penalty or timeframe required in this case, for your safety and that of other clients.

Thank you!